GDPR is the General Data Protection Regulation laws that come into effect on 25th May 2018, the law is to ensure that business are compliant and have strict practices in place for managing and handling peoples data. 

Here at Carrie Potter, Caroline Potter Photography and The Fairy Photographer we take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us.

 

Data Controller Details:

Caroline Potter

Brookfields House, Sterrys Lane, Gorsley, HR9 7AH

07941195353

hello@carolinepotterphoto.com

 

How do we collect information from you?

We collect information about you when you contact us to inquire about our products, book a photo shoot, pay for a product or if you ask to receive our newsletter. We also collect data through contributor release forms and orders placed. 

We hold details filled out by customers on their enquiry forms through our website, or in person when you visit us for a photo shoot. We also collect data through contributor release forms and order forms. These may be filled by parents/guardians of children under 18. 

We collect information through images at photoshoots and events and performances.

 

What type of information do we collect?

The information we collect could include your name, your address, your email address, your telephone number and the names and ages of your children. Images that may be identifiable as you, images that may be identifiable as your company, images that may be identifiable as your clients/ guests (if event photography).

When you purchase products or book a photo shoot, we do not hold your card information. This is collected by our third-party payment processors, who specialise in secure online capture and processing of credit/debit card transactions. 

We hold details filled out by customers on their enquiry forms through our website, or in person when you visit us for a photo shoot. We also collect data through contributor release forms and order forms. These may be filled by parents/guardians of children under 18. 

 

How is your information used?

Your personal details, and those of your children, will only be used by Caroline Potter Photography, Carrie Potter and The Fairy Photographer to assist in her work. 

Your contact details, including email address, telephone number and postal address will be used to communicate with you about our shoot, and our products, and to distribute final products to you. It will be used to pass on information about future photo shoots IF you opt to do so.

We do not share any personal data, except with our payment processors as outlined above.

If you have any questions or concerns, please contact our Data Protection officerat info@carolinepotterphoto.com.

 

Photos are stored in order to be able to edit your images, to retouch your images and to deliver your images. To create products like prints and albums after your shoot. To add to my ongoing online and printed portfolios.

I also keep your images to ensure I have your photos should you lose your images or require another copy.

Email
During our communication and in setting up your shoot I create a folder in my email software with your name and the date of your shoot. In setting up your session I will most likely receive your name, email address, phone number and other details – these email correspondences are kept in your folder in my email software so I can find you and communicate with you easily.

After your shoot I may send follow up email/s in relation to your shoot, online gallery, receiving your photos, and any further products you may purchase from me.

After your shoot I keep your email folder & emails connected with your shoot in my archives. I clear client details (if I haven't worked with you for some time) from my email archives every 5 years.

Phone
Your contact details may also be kept in my phone so I can contact you during the time we are working together.
These details continue to be stored in my phone in case I need to contact you in the future about your images.

Photos / Digital Images and Storage
Once you've booked your shoot I create a folder on an external hard drive that is named with your name and the date of your shoot. I keep all of the digital images from your shoot in this folder. The external hard drives are stored in my home office and are only accessed by me.

Image Gallery
I may upload a wide selection of your digital images to a password protected online gallery – Zenfolio, for you to view and download your images. All of the images in this gallery are private (unless you choose to share your password).

Portfolio – Online and Print
In running my photography business I may use photographs taken during your shoot that may be identified as you as part of my online and print portfolios. This includes my website, social media accounts and print brochures, leaflets, business card and other printed products. I may store photos from your shoot that may be identifiable as you as an example to show to potential clients. We only use images from clients that have granted permission through a model release or contributor release for use in our publicity or that of a third party client.  Parents consent is sought always before using a child’s image in any publicity or marketing.

Caroline Potter  - January 2024.